Privacy Policy

Privacy Policy

This Privacy Policy describes how Durj Mart (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from durjmart.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your billing and shipping details, payment confirmation, and phone number.

  • Account information including your username, password, and security details.

  • Customer support information you provide when communicating with us.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. This may include details such as:

  • Device information (IP address, browser type, operating system, etc.).

  • Interaction data related to your usage of our Site and Services.

  • Location data based on IP address or other technical measures.

Information We Obtain from Third Parties

We may obtain information about you from third parties, such as:

  • Payment processors for order transactions.

  • Logistics and fulfillment partners to arrange shipping and delivery.

  • Marketing and analytics partners to improve our Services and promotions.

How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process your payments, fulfill orders, manage accounts, and arrange for shipping and returns.

  • Marketing and Advertising: Send promotional emails, tailor product recommendations, and show targeted advertisements.

  • Security and Fraud Prevention: Detect and prevent fraud, secure accounts, and protect our users.

  • Customer Support and Service Improvement: Respond to inquiries, enhance our Services, and address feedback.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, improve our Services, and collect analytics data. You may manage cookie preferences through your browser settings. Blocking cookies may impact functionality.

For more details, see Shopify’s cookie policy: Shopify Cookie Policy.

How We Share Personal Information

We may share your personal information with:

  • Service Providers who assist in payment processing, fulfillment, logistics, and IT services.

  • Business and Marketing Partners to facilitate advertising and promotions.

  • Legal and Regulatory Authorities as required to comply with laws and regulations.

  • Affiliates within our business network to support operations and marketing.

We do not sell or share sensitive personal information without consent.

Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy policies, content, or security measures. Please review their policies before sharing any information.

Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request its deletion.

Security and Data Retention

We implement security measures to protect your personal information but cannot guarantee absolute security. We retain personal data as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate personal data.

  • Deletion: Request deletion of personal information.

  • Opt-Out: Unsubscribe from marketing communications.

  • Restriction: Request limitations on data processing.

To exercise your rights, contact us at durj@durjmart.com.

International Data Transfers

Your personal information may be stored and processed outside your country, including in locations where data protection laws differ. We take appropriate measures to ensure compliance with relevant data transfer regulations.

Contact Us

For questions about this Privacy Policy, please contact us at:

Durj Mart
Email: durj@durjmart.com
Website: durjmart.com