Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

1. How can I place an order?
You can browse our products on durjmart.com, add items to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?
Currently, we only offer Cash on Delivery (COD) within the UAE.

3. How long does shipping take?
Shipping within the UAE typically takes 3-7 business days after order processing.

4. How can I track my order?
Once your order is shipped, we will send you an email with tracking details.

5. What is your return policy?
Please refer to our Refund Policy for details on eligible returns and refunds.

6. Can I cancel my order?
Orders can only be canceled before they are shipped. Contact our support team at durj@durjmart.com for assistance.

7. How do I contact customer support?
You can reach us via email at durj@durjmart.com for any inquiries or assistance.